Devices have been selected and approved by your school for your child.
If you need to cancle your order, please contact our services team ASAP.
Please use the contact us button to submit your request in writing or alternatively you can call our team on 08 6241 2550 (Option 1) during business hours.
Unforunately, you cannot add warranty/insurance to an order after it has been placed.
We use an industry standard platform that is highly secure and all details are encrypted and we do not retain any credit card numbers.
If you have purchased insurance and are unsure how to submit your claim please contact our service desk on 62412544.
Yes you will need to complete an order for each child seperately.
AppleCare+ provides cover for accidental damage over the two years plus telephone based technical support.
iBroker provides accidental damage, Accidental Loss along with Loss or damage by theft or attempted theft. It does not provide telephone based technical support.
In most cases customers will only select one based on the level of coverage that they prefer. It is important that you read the terms and conditions for both before making your decision.
Full payment is required. You can pay at time of ordering on the portal or email reminders will be sent alerting you as the close off date approaches. Please note: Your order will not be processed unless full payment have been made and received by Solutions IT.
You can pay via credit/debit card on the checkout page of the BYOD portal, this will be subject to a 1.9% surcharge.
You can make payment directly to our account.
Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.
BSB: 082-001
Account: 46-545-6059